Remote Oracle Remote DBA Support Plan & Prices
You
get what you Pay For . . .
Top-notch Oracle consultants cost more than beginners but
consistently provide a better value. The savvy IT
manager knows that an experienced Remote DBA is far more productive
than a neophyte, and few managers want to trust their mission-critical
database to beginners, regardless of their certifications.
Remote Database Administration Service All Burleson Oracle Support Consultants pass one of the most
rigorous screening processes
in the database industry. Minimum qualifications include OCP-certification, outstanding communications skills and a decade
of full-time experience. |
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We offer Oracle
support plans and prices for every possible Remote DBA
configuration:
Client Requirements:
All
clients must provide secure external access to their Oracle database
servers, either via dedicated dial-in or secure connections over the
Internet. The client must also possess a valid Oracle CSI number for
access to Oracle Technical Support.
The client must have a test instance
that is a faithful representation of the production schema and
statistics, and use their test instance for the development and testing
of all changes to the production Oracle system.
The client must agree to allow BC to
pre-approve all production Oracle database changes. This includes
changes to the server environment including all files and directories
owned by the Oracle user and the Oracle crontab. For the database, this
includes changes to scheduled jobs, initialization parameters, schema
statistics, data files, tablespaces and SQL execution plans.
Remote DBA Services:
There
are thousands of mid-cap companies that have a need for Oracle database
administration but cannot justify the high cost of a full-time Oracle
Remote DBA. A prime solution is to use a Remote Database
Administration service. Our remote Oracle Remote DBA service plans
offer a cost effective alternative to hiring a full-time Oracle Remote DBA. Because we
utilize sophisticated monitoring techniques, BEI can offer world-class
remote Oracle database support at affordable prices.
BC's remote Oracle Remote DBA service provides 100% of the remote
Oracle database administration needs for your company, and includes
24x7 access to our staff of 100% OCP Certified Oracle Remote DBAs.
We require
a 12 month service commitment and include the following services:
- Initial configuration review and problem
identification
- Installation of Oracle statistics collection
mechanisms and quarterly database growth summaries
- Hourly monitoring of your Oracle database for
pending problems
- Periodic performance analysis &
identification of tuning activities
- Twenty Four hour Oracle emergency support
- Reporting and resolving all serious
Oracle alert
log messages
- Free use of the BEI
TablePack,
ServerPack and
AuditPack
services
- Quick response emergency support for production
database outages
- Four hours of free Remote DBA support
every month. You can use these free hours for any Remote DBA
activity, including database analysis, system design, production
migrations or personal mentoring.
All this, for only $1,400/month per database instance.
Multiple Database Discounts:
Leverage your investment! BEI offers discounts for clients who have substantially similar Oracle
databases in multiple environments. An example of this would be a
Oracle database with multiple copies in a test, development, QA and
production environment. Shops with multiple Oracle instances enjoy
the following discounts over the $1,400/Month per- instance price.
|
|
Discount |
|
2-5 |
15% |
Number of Instances |
6-10 |
20% |
|
10+ |
25% |
Remote RAC Real Applications
Clusters Support
BEI offers expert support for RAC systems,
performed by our Oracle Certified Remote DBA staff.
Pricing is based on the number of clusters and the
number of instances within each cluster.
Each cluster costs $1,400 per month, with a sliding
scale cost depending on the number of instances within each cluster.
In a RAC environment all
instances (nodes) are monitored. The cost for monitoring is
$1400/month for the first node and $500 per node for additional
RAC nodes.
For example, if you have 4
nodes within a single cluster; the price is $1,400 + (3 * $500)
= $2,900/month for a 4 node cluster (this also includes 4 free hours of
consulting per month).
Also, remember that most shops
development and QA clusters are also important. BC can provide
you with
fulltime Remote DBA support to ensure that your RAC developers are
not inconvenienced by unplanned downtime.
Call now for a custom quote for your
environment.
Additional
Oracle Remote DBA Services:
In addition to our Remote DBA support packages, BEI also
offers complete Oracle Remote DBA services, billed on a $150 per/hour basis.
These services include virtually every Oracle task.
- Oracle database schema modifications
- Database reorganizations and row
re-sequencing for performance
- Migration of database objects
- User and security management
- Oracle data migrations and refreshing test
databases
- UNIX support for AIX, HP/UX, Solaris,
Linux and DEC-UNIX
- New database set-up and configuration
- Set-up and installation of backup and
recovery software
- Oracle disk architecture and disk load
balancing
- Oracle SQL Tuning
- Oracle design reviews
- Installation of the Multi-threaded
server
- Installation of Oracle Real
Application Clusters RAC
- Creation of Oracle standby database and
failover databases
- Installing advanced replication
- Installing the language pre-compilers
(Cobol, C)
- Implementing change control
procedures
- Implementing KEEP & RECYCLE pools
- Implementing multiple blocksizes
- Building self-tuning database mechanisms
- Implement automatic segment space management
- Implementing new database features
Beware of Remote DBA
hyperbole
Many Remote Oracle
and Remote DBA
services advertise themselves as experts, when in reality they
offer raw beginners. You can always spot inferior Remote DBA offering when they do not publish the names and resumes of
their Remote DBA staff.
You must also take care to
keep your Oracle support in your home country and avoid
foreign Remote DBA support. This
Computerworld article notes just a few of the
perils of entrusting your Oracle database to citizens of
foreign nations.
Here we see a
Remote DBA provider that claims to offer remote Oracle support
experts, but this publication by an Oracle ACE says that their
"experts" are really
beginners: "I have taught hundreds of
people how to administer Oracle during my career as an Oracle
instructor. I'm currently training two new folks at Remote DBA
Experts".
Most reputable Remote DBA providers pride themselves on being honest and
straightforward, but there are hundreds of Remote DBA providers
advertising services on the web, some which appear to be
dishonest. For example, one foreign Remote DBA provider openly
discusses being dishonest with Oracle Technical Support, a very
bad idea:
“Well, in all
honesty, I do find myself telling Oracle support occasional
“little white lie”. By nature, I am a very truthful person,
but I can imagine legitimate (or at least justifiable)
reasons to withhold certain details from Oracle Support.”
In sum, when
choosing a Remote DBA provider, always seek Oracle Remote DBA
support within your home country to ensure full legal
protection. Also, avoid any Remote DBA provider that does not
disclose the names, credentials and work history of their remote
support staff.

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